Data Controller
Elena Harper
Collected Personal Data
Personal Information: This includes your name, date of birth, and other identifying information.
Contact Details: We will collect your phone number, email address, and mailing address to communicate with you effectively.
Health Information: This encompasses details related to your mental and physical health, including any substance use history and treatment needs.
Insurance Details: We may collect information about your insurance provider and policy to facilitate coverage verification.
Treatment History: Information regarding any previous treatments, medications, and therapeutic interventions.
Purpose of collecting data
Treatment Planning: To develop a personalized treatment plan tailored to your specific needs and goals.
Insurance Verification: To ensure that your treatment is covered and to facilitate billing with your insurance provider.
Follow-up Care: To maintain communication and support your recovery journey through scheduled follow-ups and additional resources.
Quality Improvement: To enhance our services and treatment outcomes through ongoing evaluation and feedback.
Research: To contribute to the broader understanding of addiction treatment and improve methodologies, while safeguarding your privacy.
Legal Compliance: To adhere to all applicable laws and regulations, including HIPAA and 42 CFR Part 2, which govern the confidentiality of substance use disorder treatment.
Your Rights and Our Commitments
We are dedicated to safeguarding your information and ensuring it is used only for the purposes outlined above. We will never sell or share your personal data without your explicit consent, except as required by law. You have the right to request access to your data, ask for corrections, and inquire about how your information is used.
If you have any questions or concerns about our privacy practices, please do not hesitate to reach out to us. Your trust is paramount, and we are here to support you with compassion and respect.
Contact Us
For further information or to express any privacy-related inquiries, please contact Substance Hope Hotline at [+1.321.425.1136].
Thank you for choosing Substance Hope Hotline. We are honored to be part of your recovery journey.
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